Decision Dimensions for Defining Management Systems
A well-known, international management consultancy were looking for expert insights into the design choices being made by organizations when defining their management systems. We were pleased to contribute ideas and opinions based on real-life experience gained through working with many companies and their management systems
The research focused on the decision-making dimensions and the organizational contexts for those decisions, including reasons for having a management system. Dimensions included: structural logic, degree of centralization, level of detail and degrees of freedom. Contexts included: value chain, core processes, document hierarchy, risk, performance, organization, project size and project type.