ISO 9001 Model for Small Consultancy Offices
A small profit centre within a larger organization, the Economic Studies unit needed to obtain stand-alone ISO 9001 certification to cover its advisory and reporting work.
The challenge was to meet all the requirements of ISO 9001 without excessive bureaucracy. We focused on controls and risks that were considered critical for technical and commercial integrity. Initial cynicism was overcome and the eventual award of an ISO 9001 certificate rewarded us with a few genuine smiles in this most serious and studious of environments. The project was preserved as a model for other small offices to refer to when developing their own systems.